Donald Trump attacked Facebook for “secretly protecting” its “elite” users after it emerged that the social media giant had an internal system that protected millions of high-level users from its practices. content moderation.
In a statement on Tuesday, the former US president called Facebook “corrupt” to protect celebrities, politicians, athletes and others on a list of at least 5.8 million VIP users.
Meanwhile, enforcement actions like account suspensions, bans and phantom bans are being inflicted on the rest of the platform’s estimated three billion user base for rule violations.
The system – called ‘cross check’ or ‘Xcheck’ – was designed as a “Quality control measure” to protect Facebook from negative publicity resulting from the moderation of content posted by “Whitelisted” users, according to a survey released Monday by the Wall Street Journal (WSJ).
However, the report noted that an internal review of the program in 2019 criticized the practice and called it “breach of trust” since he allowed “these people [to] violate our standards without any consequences ” contrary to “the rest of our community”.
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The list would include Donald Trump Jr. and a host of other notable names, including former US Secretary of State Hillary Clinton, Brazilian football star Neymar, US Senator Elizabeth Warren (D-Massachusetts) and the founder of Facebook. Mark Zuckerberg.
Trump was reportedly on the list ahead of his suspension from the platform earlier this year following the January 6 riots on Capitol Hill.
Accuse Facebook of promoting “The so-called” elite “” through “Making them exempt from rules”, Trump said in a statement that “Facebook and Big Tech are so corrupt” and claimed that the new revelations would be “to help [his] lawsuit against Big Tech and those people who hate America.
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In July, Trump filed class actions against Facebook, Twitter and YouTube and their respective CEOs, seeking a “Immediate stop” To “censorship” conservative voices on their platforms, as well as “the end of the shadow ban, an end to silence and a stop to the blacklist.”
Denounce censorship like “Illegal and anti-American” Trump had called the deposits – who seek “punitive damages” and the return of banned social media accounts – a “Game changer for the country” at the time.
According to internal documents viewed by the WSJ, last year’s cross-check system allowed posts that violated Facebook’s rules to be viewed at least 16.4 billion times before being ultimately deleted. As early as 2019, the company would have known that this practice was not “Publicly defensible”.
The moderation of the content is imperfect. An extra layer of controls for sensitive situations so that we don’t make mistakes makes sense and doesn’t amount to breaking the rules. We’ve been talking about it for years and there’s no news here, despite how badly the WSJ wants it to appear to be. https://t.co/7ojY2rU8Jk
– Guy Rosen (@guyro) September 13, 2021
In a series of tweets on Monday, Facebook spokesperson Andy Stone noted the system provided a “Second layer review of page content or high-level profiles to ensure the correct application of our policies”, and denied that the company had “Two systems of justice” depending on the user concerned.
Admitting that society “The application is not perfect” and that there was “Compromise between speed and precision”, Calculation tweeted one “Redesign of the process” is already underway with the company bringing “New teams [and] new resources.
However, Facebook supervisory board spokesman John Taylor told AFP the board had “Has repeatedly expressed its concern about the lack of transparency” in the business “Content moderation processes, in particular related to the company’s inconsistent management of high-level accounts. “
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