A seven-month-pregnant mother has been kicked off an EasyJet flight after an attendant called her ‘abusive’ when she asked him for help finding space for her bag in the overhead compartment, causing everyone to be kicked off the plane.
Siobhan Foster, her husband James and their daughter with special needs, Florence, boarded a crowded EasyJet flight from Belfast, Ireland, to Ibiza on August 19 when a ‘grumpy’ flight attendant told them launched.
“I will NEVER fly EasyJet again, I understand why people call them sleezy jets! Foster, who was traveling to her brother’s wedding in the Mediterranean hotspot, wrote in a damning Facebook post.
Foster had asked the flight attendant, who was not named, if there was “more space in the overhead bins” and was told there was “clearly not.”
“You’ll have to find somewhere yourself even if there was literally nowhere,” Foster claimed, the attendant replied.
But when Foster asked for help, when she was heavily pregnant, the EasyJet worker allegedly told her: “You are violent and it is not my job to help you. »
Another flight attendant reportedly supported her colleague, but Foster argued that crew members had always helped her on other airlines.
“As I write this, I understand it would make you think I was violent, but honestly, I wasn’t and the whole plane can vouch for me,” Foster wrote. “People were saying on Facebook how badly I had been treated.”
Foster eventually found a place to put her carry-on, but was then approached by two crew members, who also accused her of being aggressive. The mother-of-one said she was ignoring them because she was ‘crying’ and ‘so upset’.
Moments later, she and her family were kicked off the flight by the “grumpy” flight attendant and another. When Foster’s mother and brother reportedly asked why they were kicked off the flight, they were told it was because of Foster’s aggression.
“To say I was in shock was an understatement, in no way was I aggressive, the whole plane could see how she was towards me,” Foster wrote.
Eventually, EasyJet workers decided to get all 180 passengers off the plane and return to Belfast International Airport, which caused an uproar, Foster claimed.
“All the passengers were chanting for this flight attendant who actually said she was the manager,” Foster wrote. “Everyone went inside and 3 police cars came, it was like something I had never experienced before, and then me, my husband, my brother and my mother were called by the ( loudspeaker) to come to door 8.”
The family were met by eight police officers and two Swissport staff and told they would not be allowed to resume the flight, as per the airline’s decision, the Irish native claimed.
Foster claimed they were then escorted out of the airport by police and then had to wait three hours to collect their checked bags.
“So all day we were at Belfast airport from one lunch to nine at night with our child, my legs were so swollen and sore from being on it all the time, I was crying uncontrollably that it happened to us for no reason. .
“I am so traumatized to the point that I don’t know how I will ever be able to fly again,” she wrote on Facebook.
EasyJet has denied any wrongdoing and claimed Foster’s family were “behaving in a disruptive manner”, a spokesperson told the Daily Mail.
“EasyJet cabin crew and ground attendants are trained to assess all situations and act quickly and appropriately to ensure the safety of the flight and other passengers is not compromised at any time.
“The captain took the decision to ask all passengers on the flight to return to the terminal so that the situation could be resolved and as soon as this was the case they re-boarded and the plane continued to Ibiza.”
The plane was delayed by at least four hours, according to Foster, and a new crew had to take over because the original team had reached their allotted times.
The Foster family arrived in Ibiza the following day, just in time for the wedding, having managed to catch a Ryanair flight from Dublin.
“Luckily we arrived in Ibiza and organized my brother’s wedding to say how stressed, upset and overwhelmed I am. Honestly I think I have no words,” she wrote.
“EasyJet should be ashamed of itself and I’m certainly going further, I’m still in shock at the way we were treated, especially being seven months pregnant and having a disabled child with us.