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Netflix changes corporate culture memo to emphasize artistic freedom : NPR


Netflix has changed its corporate culture note to warn employees that it will include content with viewpoints they may find harmful.

Robyn Beck/AFP via Getty Images


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Robyn Beck/AFP via Getty Images

Netflix changes corporate culture memo to emphasize artistic freedom : NPR

Netflix has changed its corporate culture note to warn employees that it will include content with viewpoints they may find harmful.

Robyn Beck/AFP via Getty Images

Anyone looking for a job at Netflix will be greeted with something different when they view the company’s statement on its internal culture. First reported by Variety, Netflix has added a section on “artistic expression,” which pledges to allow audience members to make their own choices.

“We program for a diversity of audiences and tastes,” the statement said. “And we let viewers decide what’s right for them, rather than asking Netflix to censor specific artists or voices.”

The memo goes on to say that employees may have to work on content they “perceive to be harmful”, warning that if this is difficult for them to accomplish, “Netflix may not be the best place for you.”

This is a relatively major change from an archived version of the statement from as recently as April, which has little to say about the actual platform content and focuses more on interpersonal relationships within the company.

There are also a few other significant changes. A section reads “Representation Matters,” where the company promises to improve “so everyone feels a sense of belonging at Netflix.” And another section deals with “Ethical Expectations,” where the company states that it expects all employees to protect confidential information “whether or not it is marked ‘confidential’.”

Last fall, Netflix fired B. Pagels-Minor, a manager of the company’s internal transgender and non-binary employee resource group, for allegedly leaking internal data on the metrics and money that ultimately made the subject of an article on Bloomberg News. Pagels-Minor told NPR they collected the data for an internal memo, but denied disclosing it. It came as Netflix came under fire for comments about trans people in the Dave Chappelle special The closest. Tensions within the company eventually led Netflix employees to stage a walkout.

Netflix has recently struggled to keep its place at the top of the always-crowded streaming battles. In April, the company lost subscribers for the first time in a decade, citing password sharing as the main reason. That same month, the company fired members of its fan-focused editorial arm, Tudum, after courting numerous women of color to join the team. Now, there are reports that the company plans to roll out a low-cost tier that includes ads.

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