Interior Minister Gerald Darmanin described as “serious and unacceptable malfunctions” the failure at the operator Orange which disrupted emergency numbers throughout France for several hours Wednesday evening.
According to him, this failure would have resulted in the death of a person in Morbihan. This person having “a cardiovascular disease” “would have died”, failing to have “been able to reach the emergency services in time”. “Two other cardiovascular accidents took place in Reunion,” added Gérald Darmanin, “but I cannot say if the time (before the arrival of help, Editor’s note) was particularly long and if it is attributable to this emergency number “. “What is certain is that people testified that they tried to call several times and that they did not succeed immediately in having operators,” he insisted.
The CEO of Orange summoned
Gérald Darmanin announced the summons of the CEO of Orange, Stéphane Richard, to clarify the government on this blackout.
A failure of equipment responsible for routing calls massively hampered access to emergency numbers (15/17/18/112) and fixed lines Wednesday between 6 p.m. and midnight, and many emergency services were difficult to reach across France. The network “has been operating since midnight” but remains “under surveillance,” Orange said on Thursday.
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