It happened just after 8 a.m. at 712 Fifth Avenue in Manhattan.
The employee scaffolding suddenly stopped moving and got stuck.
FDNY Battalion Chief Robert Meuser said “a very simple mechanical problem” caused the problem with the scaffolding.
The firefighters had to cut the window of the building to get the two workers to safety inside the building.
Lt. John McCann said the two “were probably the quietest people on the scene.”
“The operation went smoothly, the members worked efficiently,” he added.
“They gave us thumbs up the whole time, we had radio communications and they actually weren’t nervous at all,” McCann said. “They were able to go through the troubleshooting, do most of the troubleshooting themselves.”
Good weather in New York on Friday made the rescue easier.
“With a great day like this, we were able to get a really good size from the ground up,” McCann said. “We had a chief on the ground, I believe we have drone footage, so life was pretty good for us.”
The two workers were able to be treated on the spot and were not injured.
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